Refund policy

Returns & Exchange

*We accept returns only if the product arrives damaged or defective.

*How to request: Share an unboxing video + photos of damage within 48 hours of delivery to / [Phone/WhatsApp]. Once approved, we’ll send a replacement. If unavailable, we’ll issue store credit or a refund.

*No returns for change of mind, colour variation, or minor handmade imperfections. Each piece is handcrafted or machine-made and may have slight variations that add to its charm.